Thia Aide AI Receptionist Demo

Welcome to Thia Aide Receptionist

Your AI-powered virtual receptionist that greets visitors, answers questions, and collects client information — all automatically.

What Can Thia Aide Receptionist Do?

🏢 Industries & Use Cases

📚 Education & Language Schools

Answer questions about courses, levels, pricing, and schedules
Help students choose the right program
Collect registration information (name, email, phone, level)
Schedule placement tests
Upload and analyze student documents

🛒 eCommerce & Retail

Answer product questions (prices, availability, features)
Search WooCommerce products automatically
Help customers find the right product
Upload and analyze product catalogs or price lists
Collect customer preferences and requirements

🏢 Real Estate

Answer questions about properties (price, location, features)
Collect client requirements (budget, area, property type)
Schedule viewings
Upload and analyze property documents or brochures

💼 Legal & Professional Services

Initial client intake and qualification
Collect case details and personal information
Upload and analyze legal documents, contracts
Generate client briefs from conversations

🏥 Healthcare & Wellness

Patient intake and pre-screening
Answer FAQs about services, hours, insurance
Collect patient information and medical history
Upload and analyze medical documents or test results

💻 IT & Software Companies

Technical support intake — describe your issue
Collect bug reports and feature requests
Answer documentation questions
Upload error logs or screenshots for analysis

🎨 Creative Agencies & Copywriting

Client discovery — ask smart questions about their project
Collect project requirements, brand voice, target audience
Upload creative briefs, brand guidelines
Generate structured client briefs from conversations

🏨 Hospitality & Travel

Answer questions about rooms, rates, availability
Collect booking preferences and special requests
Upload and analyze travel documents or itineraries

💰 Finance & Insurance

Collect client financial information securely
Answer policy and product questions
Upload and analyze financial documents

🔑 Key Features for Any Industry

Custom Questions: Define exactly what information you want to collect
Smart Search: Searches your website, knowledge base, products, and uploaded files
Handover: Transfer to a real person when needed
Brief Generator: Create structured summaries of conversations
File Upload: Read and analyze PDFs, Excel, Word, and more
Multi-language: Responds in the same language as the client

How It Works

Welcome Screen: Visitors see a friendly AI greeting with a chat input on your homepage.
Smart Answers: The AI answers questions about your services, prices, schedules, and more — using your Knowledge Base.
Collects Info: The AI naturally asks for name, email, phone, and any custom fields you define.
Discovery Questions: Ask open-ended questions to understand client needs better.
Brief Generator: Create a structured summary of the entire conversation with one click.
Handover: When needed, transfer the chat to a real person on your team.

💬 What It Can Help With

Answering questions about your products, services, and pricing
Collecting client information (name, email, phone, custom fields)
Asking discovery questions for deeper client understanding
Searching your website pages, blog posts, and WooCommerce products
Generating professional briefs from conversations
Transferring to a human operator when needed

🔍 Smart Search

The AI searches across multiple sources to find answers:

Knowledge Base — your custom entries about services and FAQs
Website Pages — your existing content
Blog Posts — articles and updates
Products — WooCommerce products with prices

🔊 Text-to-Speech (Voice Reading)

Your AI receptionist can now read answers aloud in multiple languages with natural, human-like voices powered by Microsoft Azure Neural TTS.

How It Works

Thia asks permission — On the first interaction, the AI asks: “Would you like me to read aloud? Say YES or NO”
User says YES — The speaker icon turns green and voice is enabled
AI reads every response — Automatically, in the correct language
User says NO — Voice turns off, icon goes back to normal
Manual control — Click the 🔊 icon anytime to toggle voice ON/OFF

🌍 Supported Languages

The AI automatically detects the language and uses the best female voice for each:

🇧🇬 Bulgarian — Kalina
🇬🇧 English — Aria
🇩🇪 German — Katja
🇫🇷 French — Denise
🇪🇸 Spanish — Elvira
🇸🇦 Arabic — Zariyah
🇷🇺 Russian — Svetlana
🇨🇳 Chinese — Xiaoxiao
🇯🇵 Japanese — Nanami
🇰🇷 Korean — SunHi
…and many more!

🎯 Key Features

✅ Auto-detection — No need to set language manually
✅ Natural voices — Microsoft Neural TTS, not robotic
✅ Remembers preference — Voice setting is saved in your browser
✅ Works everywhere — Welcome screen and floating chat
✅ AI can enable it — Just say “YES” when asked

📎 File Upload Feature

Your AI receptionist can now read and analyze uploaded files. Clients can attach PDFs, Word documents, Excel sheets, PowerPoints, CSVs, and text files directly in the chat.

How It Works

Client uploads a file by clicking the 📎 button next to the chat input
The file is processed instantly — text is extracted from PDFs, DOCX, Excel, PowerPoint, and more
AI reads the content and can answer questions about it, summarize it, or analyze data
The file appears in chat as a clickable attachment with the file name

Supported File Types

PDF — reports, brochures, manuals
Word (DOCX, DOC) — documents, proposals
Excel (XLSX, XLS) — spreadsheets, price lists, data
PowerPoint (PPTX, PPT) — presentations
CSV — data files
TXT — plain text files

💡 Use Cases

Upload a price list and ask “What’s the cheapest option?”
Upload a product catalog and ask “Tell me about product X”
Upload a brochure and ask “Summarize this for me”
Upload meeting notes and ask “What are the action items?”
Upload a spreadsheet and ask “What’s the total revenue?”

How to Enable

Go to Settings → File Uploads and turn ON “Enable File Uploads”. That’s it!

🔒 Privacy & Security

Files are stored securely in a protected folder
Only accessible through the chat interface
You can delete conversations and files anytime

Viewing Uploaded Files

All uploaded files appear in the Conversation Details page as clickable links. You can download them directly from the admin panel.

Customizable

Change the chat widget colors to match your brand. Choose from preset themes or set custom colors.

Brief Generator

Turn conversations into structured briefs. The AI compiles personal info, intake answers, and chat history into a professional summary — perfect for client handoffs.